Delivery

Your order will be dispatched 8 working days after receiving your order details.

If you need your order in a certain time scale, then please get in touch via the contact page or email [email protected] and I'll do what I can to hurry the order through for you. 

There is a flat rate delivery charge of £2.20 per order throughout the UK. 

Orders over the value of £30.00 qualify for free delivery in the UK.

All orders in the UK are sent by 1st class Royal Mail, which usually takes 1/3 days to be delivered. 

Delivery charge in Europe is £7.50 per order, rest of world £9.50. All Europe and ROW orders are sent by Royal Mail Tracked.

Return Address

Rachel Pettitt Designs

102 Albert Road

London

E10 6PB

Product Information

Due to each item being handmade all sizes are approximate.

Colours may vary slightly from the website images due to different screen calibration.

All items sold are for decorative use only, they are not intended as toys.

Please refrain from using any of my images from my website without contacting me first. 

Customer Reviews

You can view my customers comments on my Reviews page on this website, you can also read more reviews from designs bought from my Etsy shop www.etsy.com/uk/shop/RachelPettittDesigns/reviews

Refunds

Please double-check all text details are correct before placing your personalised order.

Personalised items are only refundable if damaged or a mistake has been made on my part. 

Customer Information

The Privacy Policy for Rachel Pettitt Designs can be viewed here

It's not the most scintillating of reads out there, but is needed.